At Libbey Kitchenware Store (www.tablewarenest.com), we value your trust as you shop for premium tableware collections, from our commercial-grade Arc Cardinal dinnerware to the delicate Asteria glassware. This Privacy Policy outlines how we collect, use, and protect your personal information with the same care we apply to crafting our American Rose heirloom pieces.

1. Information We Collect

To provide seamless service whether you’re purchasing Alpine melamine sets for your restaurant or Atelier fine china for your home, we collect:

  • Order Information: Name, billing/shipping addresses, payment details (processed via 256-bit SSL encryption), and products purchased (e.g., Arcadia restaurant-grade items)
  • Account Data: Email, password (hashed), wishlists for collections like Augusta or Ameriwhite Pristine
  • Technical Information: IP address, browser type, device information to optimize your browsing experience
  • Communications: Emails to [email protected] regarding wholesale purchases of Arcoroc or payment issues

2. How We Use Your Information

Like the precision in our APS Germany products, we use data responsibly:

  • Process transactions for Alaska Series melamine or Allure collections
  • Provide customer support for international shipments (excluding certain Asian regions)
  • Improve our website experience for browsing American Basics or Argyle collections
  • Send order confirmations and shipping updates (with opt-out for marketing)
  • Prevent fraud, particularly for high-value Artefact pieces or bulk orders

3. Data Sharing & Disclosure

We treat your data with the discretion of our Pristine Undecorated blanks:

  • Payment Processors: Visa/MasterCard/JCB/PayPal for secure transactions
  • Shipping Providers: Only necessary delivery information for your Adelaide or Arctic tableware
  • Legal Compliance: When required by law, similar to our PCI-DSS compliance standards
  • Business Transfers: In case of merger, with confidentiality agreements

We never sell your data to third-party marketers.

4. Data Storage & Security

Protecting your information is as crucial as our packaging standards:

  • All data stored on secure servers with firewall protection
  • Payment details tokenized and encrypted (256-bit SSL)
  • Regular security audits matching our quality checks for Bauscher professional lines
  • Data retention only as long as necessary for tax/legal requirements

5. Your Rights

You maintain control, just as our hospitality clients customize their Alpine sets:

  • Access/Correction: Review and update your account information
  • Deletion: Request removal of non-essential data (excluding legal/tax records)
  • Opt-Out: Unsubscribe from marketing emails (transactional messages still sent)
  • Data Portability: Receive your data in machine-readable format

Contact [email protected] to exercise these rights.

6. Cookies & Tracking Technologies

Like the variety in our Alexa collection, we use different technologies:

  • Essential Cookies: For cart functionality when selecting Arcade or Arco items
  • Analytics Cookies: Google Analytics to improve site navigation
  • Preference Cookies: Remember your currency/language settings

Manage preferences via your browser settings or our cookie consent banner.

7. International Data Transfers

For customers outside the U.S. (where our Sacramento headquarters is located), data is processed under GDPR/Schrems II compliance measures, using Standard Contractual Clauses for EU/UK transfers.

8. Children’s Privacy

Our commercial-focused products like Arc Cardinal are not intended for children under 16. We do not knowingly collect their data.

9. Policy Updates

Changes will be posted here with updated “Last Revised” dates. Material changes will be notified via email for registered users.

10. Contact Us

For privacy concerns or wholesale account inquiries:
Email: [email protected]
Postal: 1238 Francis Mine, Sacramento, US 95814

Thank you for choosing Libbey Kitchenware Store – where your privacy is handled with the same excellence as our American Rose collection.